Honolulu 311 is the official mobile application for the City & County of Honolulu, Hawaiʻi. Honolulu 311 provides a free, simple, and intuitive platform empowering people to report potholes, broken streetlights, cracked sidewalks, illegally dumping, vandalized/broken signs and more via your smartphone.

Request a Service. Report an Issue, and Help Improve your Community!

Once your request is submitted, your request is reviewed by the appropriate City Department and the work is assigned or scheduled. Estimated times to complete vary by request. If you sign up for an account, the City will send you updates as work is completed on your request.

Access Honolulu 311 here: Honolulu 311 App.

Current service requests/report types that are accepted include:

 

Animals

  • Dead Animal in Road (Honolulu and Aiea)

  • Dead Animal in Road (Rural Oahu)

  • Live Animal Issues- Redirect to Humane Society

  • Animal Noise Complaint after 10pm please call 911

City Facilities

  • Graffiti

  • Playground/Equipment

  • Park or Beach

  • Public Restroom

Public Safety

  • GameHouse/ Gambling

  • Gang Activity

  • Drug Activity

  • Homeless Concerns

  • Submit a Crime Tip

Satellite City Hall & Motor Vehicle

  • Satellite City Hall

  • Motor Vehicle Registration

  • Driver's License Services

Sewer & Environment

  • Storm Drain/Catch Basin Inlet Damaged

  • Stream/Canal Cleaning

  • Storm Drain Clogged

  • Overgrowth along Roadway

  • Water Ponding on Road

  • Sink Hole Under Road

  • Manhole Sunken/Raised

  • Storm Water Pollution

  • Storm Drain Inlet Protection

  • Flooding

  • Noise

  • Street Tree

  • Fire Hydrant

  • Sewer- Please call 768-7272

  • Damaged water meter cover in sidewalk

  • Water Waste Complaints

Streets & Transportation

  • Pothole

  • Curb/Gutter Damage/Uplift

  • Median Sprinkler Problem

  • Bike Path Pavement Problem

  • Pavement Markings Faded

  • Sidewalk Cracked/Uplifted

  • Street Sweeping Issue

  • Guardrail/Wall/Fence Issue

  • Restriping

  • Street Sign Missing/Damaged

  • Streetlight Not Working

  • Parking Meter Broken/Missing

  • Traffic Signal

  • Traffic Infraction

  • Taxi Complaints

Trash & Recycling

  • Debris/Litter/Dumping

  • Bus Stop Litter Can problem

  • Litter Container Cleaning

  • Refuse/Bulky Item Pick-up

  • Abandoned Property (Non-Vehicle)